Contact information

Contact livornixa

For assistance with products, orders, tracking, shipping, returns, refunds or privacy matters, contact us using the details below.

Store name: livornixa
Legal business name: IMHOTEP ALK LLC
Responsible representative: IMHOTEP ALK BHOLAI
Website: livornixa.shop
Customer-service email: daleeksbutt@outlook.com
Business address: 3457 TULLY RD, SAN JOSE, CA

Order Inquiries

When asking about an existing order, include:

  • Your full name;
  • Order number;
  • Email address used at checkout;
  • A clear description of the issue;
  • Relevant photographs, if applicable.

Do not send complete payment-card numbers, passwords or unnecessary sensitive information by email.

We aim to review customer inquiries within 2 business days. Carrier investigations and complex return or payment matters may take longer.