Privacy policy

Last updated: November 11, 2026

This Privacy Policy describes how IMHOTEP ALK LLC, operating as livornixa (“we,” “us” or “our”), collects, uses, retains and discloses personal information when you visit livornixa.shop, purchase a product or contact us.

Information Collected from You

We may collect:

  • Name;
  • Email address and telephone number;
  • Billing and shipping addresses;
  • Order and transaction information;
  • Return, refund and support details;
  • Customer-account information, if accounts are available;
  • Reviews and messages you submit.

Payment Information

Shopify and authorized payment providers process payments. We generally receive confirmation and limited transaction details rather than complete card or bank-account information.

Automatically Collected Information

When you interact with the store, we and our service providers may collect:

  • IP address;
  • Device and browser information;
  • Cookie and session identifiers;
  • Pages viewed and links selected;
  • Referring source;
  • Cart, checkout and purchasing activity;
  • Approximate location derived from technical information.

How Information Is Used

We may use personal information to:

  • Process payment and fulfill orders;
  • Arrange delivery and provide tracking;
  • Handle returns, refunds and replacements;
  • Respond to questions and complaints;
  • Maintain customer accounts;
  • Prevent fraud and protect store security;
  • Improve store functions and customer experience;
  • Provide marketing where legally permitted;
  • Meet legal, accounting and tax requirements.

Legal Bases

Where UK or European data-protection law applies, processing may be based on:

  • Performance of our contract with you;
  • Compliance with legal obligations;
  • Your consent;
  • Legitimate interests such as fraud prevention, security and service improvement.

Consent may be withdrawn where it is the relevant legal basis.

Cookies

The store may use essential, functional, analytics and advertising cookies.

Essential cookies support functions such as the shopping cart, checkout and account security. Where required, non-essential cookies are used only after consent.

You may adjust cookie settings through your browser or the consent controls provided by the store. Blocking essential cookies may prevent some features from working.

Disclosure of Information

We may disclose necessary information to:

  • Shopify;
  • Payment processors;
  • Suppliers and fulfillment providers;
  • Shipping carriers;
  • Hosting, security, analytics and support providers;
  • Accountants, lawyers or insurers;
  • Government authorities when legally required;
  • A successor involved in a legitimate sale or reorganization of the business.

We may also disclose information to prevent fraud, enforce our terms or protect legal rights.

Shopify

Our store is hosted through Shopify. Shopify processes information to provide hosting, checkout, analytics, security and commerce services. Shopify’s own privacy notices govern its independent processing.

International Transfers

Some providers may process information outside your country. Where required, legally recognized safeguards are used for international transfers.

Retention

Personal information is retained only for as long as reasonably necessary to:

  • Complete and document purchases;
  • Provide support;
  • Handle returns or disputes;
  • Prevent fraud;
  • Meet legal, tax and accounting duties.

Security

We use reasonable organizational and technical safeguards designed to protect personal information. However, no electronic system can guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information;
  • Correct inaccurate information;
  • Request deletion;
  • Restrict or object to processing;
  • Obtain eligible information in a portable format;
  • Withdraw consent;
  • Opt out of marketing;
  • Appeal certain privacy decisions;
  • Complain to an appropriate privacy regulator.

Residents of certain U.S. states may also have rights relating to targeted advertising, profiling, or the sale or sharing of personal information as defined by applicable law.

We will not unlawfully discriminate against you for exercising a privacy right.

Marketing Choices

Promotional emails may be stopped through the unsubscribe link or by contacting us. We may still send necessary communications about orders, returns or account security.

Children’s Privacy

The store is not directed to children under the applicable minimum legal age. Parents or guardians may contact us if they believe a child submitted information without authorization.

External Links

Third-party websites linked from our store operate independently and are governed by their own privacy and security practices.

Policy Changes

We may update this Privacy Policy to reflect operational or legal changes. The current version will be posted on this page.

Privacy Contact

IMHOTEP ALK LLC / livornixa
Attn: IMHOTEP ALK BHOLAI
3457 TULLY RD, SAN JOSE, CA
Email: daleeksbutt@outlook.com